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VirtualStaX Support.

Get the most out of the platform. Contact us if you don’t find what you’re looking for.

How Do I Register as an Issuer ?

If you wish to become an Issuer  you can access the Issuer Dashboard in one of two ways :

  • Tap on the Register as an Issuer button available in the menu on your mobile device to link to the application process. (Terms & Conditions apply)
  • Access the Issuer Application  by clicking on For Issuers tab to go to the Issuer Onboarding Dashboard.

The Application Process

  • All applications are subject to approval and compliance with our Age Documents and Locations Requirements guidelines. TheXchange reserves the right to reject applications that do not comply with these requirements mentioned above and/or our Terms and Conditions.
  • Complete the 7-step Application Process to become an Issuer.  There is a $7.50 fee applicable for administration and verification costs.

Step 1: Create an account: Create an account to start or, if you already have an account, sign in with your username/password

Step 2: Pay listing fee: A $7.50 listing fee to cover identity verification and admin costs is required to create your Issuer Profile. (Non-refundable).

Step 3: Verify your identity: We have to make sure you are who you say you are, that’s how we keep our community safe! Please have a type of personal identification ready.

Step 4: Create your Issuer Profile: Build your public profile by completing the information you want to share on VirtualStaX.

Step 5: Create your StaX certificate: Create the StaX certificate that you will trade with - it needs to be special and something that people would want to own/invest in.

Step 6: Submit for approval: Our team will review your profile and StaX certificate. You will not be able to edit your submission during this process.

Step 7: Take your profile live: click on Go Live when you’re ready for people to see and find your profile on VirtualStaX. Your profile will only be visible on the VirtualStaX platform, once your registration has been approved and you have made your profile live.