VirtualStaX Support.

VirtualStaX partners with Circle Internet Financial Inc. as digital banking partner and when you create your wallet, you access their services.  

All financial transactions, which include deposits and withdrawals on their platform, will take time to clear and settle in your wallet and might show a pending status until this has happened.  You will be notified when your transaction was successful.

Please note: Clearing of funds for deposits and withdrawals may take between 24 - 72 hours (three business days). Please contact our Support Desk if the funds have not been cleared after this period.

‍

‍