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VirtualStaX Support.

Get the most out of the platform. Contact us if you don’t find what you’re looking for.

Uploading Images

Tap the Upload Images or Video button to select existing photographs or videos that you already have saved on your PC.This will show on your profile  as part of your album.

You can upload a maximum of 3 media items with the required formats:

  • high quality images (jpg/PNG max 12MB) 
  • short videos (mp4 max 50MB)

These media items are displayed as thumbnails next to each other under the About You section.

Also refer to other Issuer’s profiles on VirtualStaX to give you a better idea of how your images and videos will be displayed.