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VirtualStaX Support.

Get the most out of the platform. Contact us if you don’t find what you’re looking for.

Reset/Change Password

In the event that you have forgotten or want to reset your password, tap on the Forgot Password button and you will be directed to the Reset Password process.

You will be required to enter the email address that you registered with. A 6-charcter OTP code will be sent to this email address. This OTP code is valid for 24 hrs. 

To reset your password enter the 6-character code in the space provided and tap the Confirm Code button. 

You will be prompted to create a new password and be notified when your password has been successfully reset.