VirtualStaX Support.

Bids

Any funds leftover from your bid that were not used during an auction, will be refunded to your wallet. This could be due to you withdrawing your bid in cases where your bid is too low and you do not want to proceed with the bidding, when an auction is cancelled or there is a surplus difference between your bid and final StaX price when the auction ends. 

Orders

Any funds from your buy orders that were not used towards your StaX purchase will be refunded into your wallet. This could be due to your buy order ending early (cancelled by you) or if you can acquire the Stax at a cheaper price.